If SSRS decides to change any of its privacy policies, the changes will be posted here in this area so that you will always know the information we gather, how we might use that information and to whom we will disclose it. If we make any material changes we will notify you by email (sent to the e-mail address specified in your account) or by means of a notice on this Site prior to the change becoming effective. We encourage you to periodically review this page for the latest information on our privacy practices.
What does SSRS do?
We are a Public Opinion and Market Research Company that gathers your opinions on multiple topics by having you complete surveys. Your opinions are never reported individually but rather all responses are reported together as a group. Your opinions help our clients better improve the products and services they provide to you.
What personal information is collected from you?
We collect personal information during the recruitment process via our Omnibus so that we can contact you for future surveys and to send you rewards. The SSRS Omnibus is a telephone survey conducted weekly with households across The United States. You earn rewards for each survey you complete. The information we gather to send you surveys and rewards may include your name, email address, telephone number, and home address. In addition we ask for demographic information so that we can determine what surveys to send you. The demographic information includes information such as for example, your birthdate, education and gender.
How do we use your personal information?
We are committed to protecting your personal information. We use your personal information to communicate with you about upcoming surveys. We may purchase marketing data from third parties and add it to our panelist database to provide enriched analytical data to our clients. This marketing data will be associated with personally identifiable information within the SSRS Opinion Panel database.
We reserve the right to disclose your personally identifiable information if required by law such as to comply with a subpoena or similar legal process and when we believe that disclosure is necessary to protect our rights and/or comply with a judicial proceeding, court order, or respond to a government request.
If SSRS is involved in a merger, acquisition, or sale of all or a portion of its assets, you will be notified via email and/or a prominent notice on our Web site of any change in ownership or uses of your personal information, as well as any choices you may have regarding your personal information.
In addition, we may use your mailing address to send you rewards for completing our surveys. This may require that we share specific information with SSRS service partners to complete these services. We may use a third party vendor to send you an email. In these cases the third party will agree to SSRS privacy regulations prior to receiving any of your personal information. We contract with all SSRS partners to ensure they agree not to share or resell any of your personal information.
What tracking technologies do we use?
Technologies such as: cookies, tags and scripts are used by SSRS and our service providers that preform services on behalf of AUS Marketing for panel communications and reward fulfillment. These technologies are used in analyzing trends, administering the site, tracking users’ movements around the site and to gather demographic information about our user base as a whole. We may receive reports based on the use of these technologies by these companies on an individual as well as aggregated basis.
Log files are files that automatically store information from a web site you are visiting. The log files have information such as internet protocol (IP) addresses, browser type, internet service provider (ISP), referring/exit pages, operating system, date/time stamp, and clickstream data.
We may combine this automatically collected log information with other information we collect about you. We do this to improve services we offer you, to improve marketing, analytics, or site functionality.
SSRS and their email service provider’s embed HTML and link detectors in all email transmissions to help gauge the effectiveness of our email campaigns. These detectors track your capability of receiving HTML messages and the number of HTML messages opened. The detectors also track the links you click on within the email. The detectors do not collect any other information.
There are different ways you can prevent your online activity being tracked. One of those is setting a preference in your browser that alerts websites you visit that you do not want them to collect certain information about you. This is referred to as a Do-Not-Track ("DNT") signal.
Please note that our websites may not recognize or take action in response to DNT signals from web browsers. At this time, there is no universally-accepted standard for what a company should do when a DNT signal is detected. In the event a final standard is established, we will assess how to appropriately respond to these signals.
How do you make sure my personal information is safe?
The security of your personal information is important to us. We follow generally accepted standards to protect the personal information submitted to us, both during transmission and once we receive it. Unfortunately, no data transmission over the Internet can be guaranteed to be 100% secure. We strive to protect your personal information, however AUS cannot guarantee or warrant the security of any information you transmit to us. You transmit all such information at your own risk. Once we receive your transmission, we make our best effort to ensure its security on our servers.
Your Personal information is stored in the SSRS databases. We oversee the databases to ensure your personal information is secure. We enhance your on-line security by our use of firewalls protecting all of SSRS's servers. The physical servers that we store your personnel information on are kept in a secure facility that only authorized network administrators have access to. The facility provides security 24 hours a day, 365 days a year.
SSRS has a strong corporate policy which ensures only staff members involved in the operations of the panel have access to your personal information. This information is used solely for the purpose of conducting surveys with you and sending your rewards.
How can I change my personal information?
If you would like to change any of your information, you can log into your profile or email any requests to our email firstname.lastname@example.org. We will respond to your request to access within 30 days.
How old do you have to be to be included in the panel?
We complete our surveys with persons age 18 or older. We do not recruit anyone under the age of 18 in any of our recruitment processes. During the recruitment process we collect the number of household members age 12-17. We occasionally have a survey where we would like the opinions of children between the ages of 13 and 17. We contact the adults in the household to request permission to contact the children needed for these surveys. We do not contact anyone under the age of 18 without permission of their parent or guardian. We comply with the Children's Online Privacy Protection Act of 1998.
How can I be removed if I no longer want to be part of the panel?
All SSRS Opinion Panel panelists are very important to SSRS and the quality of our market research. If you have decided to deactivate your account or you no longer want to be a member of SSRS Opinion Panel you can email us at email@example.com. Please put UNSUBSCRIBE in the subject line of your email.
Once you unsubscribe from SSRS Opinion Panel we remove your personnel identifying information (name, address, email) from our database within 48 hours. We will retain your information for as long as your account is active or as needed to provide you services. We will retain and use your information as necessary to comply with our legal obligations, resolve disputes, and enforce our agreements.
Do you adhere to the California Privacy Rights?
We may use third party vendors to send email or mail rewards which require we pass some personnel information to those vendors. As a California resident, you have a legal right to request and receive in writing or by email the names and addresses of all such third parties who received your personal information during the previous calendar year and a list of the types of personal information disclosed to such third parties. To request such information, please send an e-mail to firstname.lastname@example.org or mail us at SSRS Opinion Panel, 1 Braxton Way, Suite 125, Glen Mills, PA, 19342. We will not honor such a request more than once per calendar year.
We value the opinions of all SSRS Opinion Panel members. If you have questions about our practices, your privacy or wish to make a complaint you can email us at email@example.com. If you would like to make such a statement via mail our address is:
SSRS | 1 Braxton Way | Suite 125 | Glen Mills, PA 19342