Frequently Asked Questions

SSRS is a nationally known research organization that has been conducting surveys for over 30 years to understand the way people think about their lives and society. It is located in Glen Mills, just outside of Philadelphia, Pennsylvania. Our clients include the Pew Research Center, NFL, Consumer Reports, the Harvard T.H. Chan School of Public Health and other major universities and non-profit organizations.

The SSRS Opinion Panel is comprised of American adults who have agreed to give us their opinions by participating in surveys. Some panelists take surveys online, while others take them over the phone. Panel members are randomly chosen across the country and invited to join the panel.

The SSRS Opinion Panel will, from time to time, send surveys via text message. Texts are sent only to panelists who have opted in to receive them and who have given us a mobile number. Text enabled panelists will receive a message from a toll-free number such as 1-844-704-5764 or 1-855-781-4990.

We didn’t target you specifically when you were first invited to take one of our surveys. We randomly selected your address from a U.S. Postal Service list of all the addresses in the nation. At the end of the survey you were offered the opportunity to join the SSRS Opinion Panel. At this time you provided your contact information for future surveys.

We will combine your answers with other people’s answers to help tell the story of how people in the U.S. are feeling about their lives and their communities. We do not sell your personal data to anyone and will not try to sell you anything either.

Panelists who sign up to take surveys online can complete them via a computer, tablet or smartphone. When a new survey is ready, they receive an email with a personalized survey link.

Panelists who sign up to take survey via phone will be called by a live telephone interviewer whenever a survey is ready.

If you gave permission to receive text messages, we may send you the survey invitation via text message as well.

On average, SSRS will send you 1 to 3 surveys a month. 

Yes! You will receive a minimum $5 reward for each survey you complete. If you complete the survey online, you will be paid instantly via a gift code. You will be able to choose between a few gift code options. If you opt to complete the survey over the phone, we will mail you a check.

Occasionally, we invite panelists to share their opinions through focus groups or interviews conducted over Zoom. Participation is voluntary, and you will always be paid for your time.

The SSRS Opinion Panel is by invitation only. You may have received an invitation letter by mail, or after taking a telephone survey with us we may have invited you to join our panel.

Panel membership is NOT open to friends and family of panel members. We only invite a scientifically selected number of households across the United States to participate.