Your Privacy is Important to Us
SSRS adheres to industry standard guidelines set forth by the Insights Association and the American Association for Public Opinion Research.
Please read our Privacy Statement below.
Privacy Statement
SSRS, a survey research company, adheres to industry guidelines set forth by the Insights Association and the American Association for Public Opinion Research and, are ISO 27001 certified. We value the trust you have placed in SSRS by joining the SSRS Opinion Panel.
At AUS Marketing Research Systems, Inc. d/b/a SSRS (“SSRS”) we appreciate the trust you place in us when you choose to visit our website at https://ssrsopinionpanel.com/ (the “Site”) and use our services by participating in our panels (the “Services”). We want you to know we take your privacy and protection of personal information very seriously. We are providing this Privacy Notice (the “Notice”) to tell you about who we are, what personal information we collect from you and about you, and what we do with your personal information, all while you use the Site, participate in our panels, or otherwise interact with us. We ask that you please read it carefully.
In this Notice, “we” and “our” means SSRS and “you” means any person who visits our Site, participates in our panels or surveys, calls us, emails us, or authorizes a third party to submit information on your behalf. For the avoidance of doubt, all references to the “Site” in this Notice also includes any Services offered through the Site.
If SSRS decides to modify this Notice, the changes will be posted in this section to ensure you are informed about the information we gather, how it may be used, and to whom it may be disclosed. Material changes will be communicated via email or a notice on this Site prior to becoming effective. We encourage you to periodically review this page for the latest information on our privacy practices.
SSRS is a public opinion and market research company dedicated to collecting opinions on various topics through surveys. Your survey responses are aggregated and anonymized before being shared with our clients for the purpose of improving their products and services.
We collect different types of personal information from you for a number of different reasons as described in the chart below.
Category of personal information | What we use it for (the “purpose” of processing) |
|---|---|
Contact information, including your name, email address, physical or mailing address, and phone number | To communicate with you about our Services, including surveys and panels; to compensate you for participating in surveys and panels; to send you our newsletter (if you sign up for our mailing list) |
Panelist information, including, but not limited to, demographic information (age, race, gender, orientation, education level, etc.); household information (income, # people in HH, ages of children in HH, etc.); political information (party ID, ideology, voter status, voting history, etc.); social media account information; healthcare information (insurance status, diseases, caretaking, medical debt, etc.); employment information (status, job type, industry, firm size, etc.); and public opinion information regarding current events (weather, pandemic, international news, etc.) | To perform our Services (form Panels and conduct surveys on behalf of our clients) |
Analytics information, including analytics identifiers | Provide us with analytics as to how the Site and Services are being used |
We may also purchase publicly available consumer and voting data from third parties and add it to our panelist database. This third-party data will not identify you by name or address or telephone number within our panel database.
We will not sell your personal information to any third party for money. We may share your personal information under certain circumstances to trusted third parties, including our affiliates, that help us bring you our Services. Please see the chart below for more information about our sharing practices.
Personal information category | Who we transfer it to | What they do with it |
|---|---|---|
Contact information | Companies that provide email services, such as Microsoft; Companies that provide technical infrastructure for the Services, such as Forsta and Virtual Incentives | Send you emails; Contact you to set up and conduct interviews, surveys, and panels |
Anonymized and aggregated survey information | Our clients | Improve their products and services |
Analytics identifiers | Companies that provide data analytics, such as Google Analytics | Provide us with analytics as to how the Site and Services are being used and to trace fraudulent activities |
We require our affiliates, vendors and service providers to maintain the confidentiality of all information that we share with them and to use such information only in accordance with the obligations set forth in the agreements we have with them. All above exclude text messaging originator opt-in data and consent; this information will not be shared with any third parties.
In addition, we may disclose your personal information to law enforcement agencies, government/regulatory bodies, and content protection organizations to: (i) protect our legal rights, privacy or safety, and that of our subsidiaries, affiliates, employees, agents, contractors, or other individuals; (ii) protect the safety and security of visitors to our online services or other properties; (iii) protect against fraud or other illegal activity or for risk management purposes; or (iv) comply with the law including with subpoenas, search warrants, court orders, and other legal process.
SSRS strives to ensure that your personal information is only retained for the period necessary to fulfill the purpose for which it was collected and is fully destroyed in accordance with SSRS’s legal and contractual requirements, or when no longer required for SSRS’s business activities.
The security of your personal information is important to us. SSRS maintains a variety of commercially reasonable technical, administrative, and physical safeguards to protect personal information and other data collected and or processed by SSRS. SSRS is certified through the International Organization for Standardization, known as ISO 27001, and, therefore, we strive to comply with the highest international standards of computer security and protection of personal information. As part of that ISO 27001 certification, SSRS regularly participates in internal and external audits of our information security systems to maintain compliance with the requirements of the International Standards for Information Security. All panel surveys use HTTPS. SSRS also reviews, monitors, and evaluates its privacy practices and protection systems on a regular basis. Unfortunately, however, no data transmission over the Internet can be guaranteed to be 100% secure. Accordingly, while we use commercially reasonable means to protect your personal information, we cannot guarantee or warrant the security of any information you transmit to us.
Like most websites, we use tracking technologies, such as “cookies”, tags, pixels and log files. Cookies are small text files placed on your computer or device when you visit a website or use an online service, in order to track use of the site or service and to improve the user experience by storing certain data on your computer or device. Specifically, we use cookies and related technologies for the following functions:
- to provide general internal and user analytics on the Site and to conduct research to improve the content of the Site;
- to facilitate communications to you;
- to facilitate online advertising; and
- to assist in identifying possible fraudulent activities.
There are different ways you can prevent your online activity from being tracked. If for any reason you do not wish to take advantage of cookies, you can opt-out through our Manage Consent settings on our Site or set your browser to refuse cookies or delete them after they have been stored, although these settings may disable some essential features our Site.
A Note About Do Not Track Signals: When a user turns on the Do Not Track preference in their web browser, the browser sends a message to sites requesting them not to track the user. At this time, we do not respond to Do Not Track browser settings or signals. For more detailed information about cookies, Do-Not-Track and other tracking technologies, please visit allaboutcookies.org and allaboutdnt.com.
We provide you with control over your personal information. You may:
- request access to the personal information we have collected about you;
- request correction or deletion of your personal information;
- request disclosure of the categories of personal information we collect, the purposes for which we collect it, sell or disclose that information, and the categories of third parties with whom we share the information;
- request to restrict or stop the processing of your personal information; and
- opt-out of the sale of your personal information. At this time, SSRS does not sell your information.
To make any of the above requests, please submit a request to us via email at optout@ssrspanel.com or mail us at SSRS Opinion Panel, 1 Braxton Way, Suite 125, Glen Mills, PA, 19342. We may need to request additional information from you in order to verify your identity. We will begin processing your request once we are able to verify your identity and we will respond to your request within 45 days of its receipt, or we will notify you if we require more time to respond. If we cannot verify your identity or authority to make the request, we will not respond to your request. If we find that your verifiable request is excessive, repetitive, or manifestly unfounded, we may charge a reasonable fee to respond to your request. We will not discriminate against you for requesting any of the rights outlined above.
SSRS stores its information, including your personal information, and hosts its Site in the United States. If you are located outside of the United States or are using our Site from outside the United States, please be aware that your personal information will be transferred to, stored, and processed in the United States where our servers are located and our central database is operated. The laws that apply to the use and protection of personal information in the United States or other countries or jurisdictions in which we transfer or process personal information may be different than the laws and protections in your country. By voluntarily providing us with your personal data and/or using our Site, you consent to the terms of this Notice and the collection, use, maintenance, transfer to and processing of your personal information in the United States, and, unless otherwise stated in this Notice, we use this consent as the legal basis for that data transfer. If you require further information about this you can request it from Jamie.Miller@ssrspanel.com.
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The Site is not intended for children. Participation in SSRS panels is not available to children without express parental consent. Accordingly, SSRS does not knowingly collect any personal information or data from children under the age of 13 without express parental consent, and will dispose of any such information if we become aware that it has been provided to us. If you believe that your child under the age of 13 has submitted personal information to us without your consent, please contact us at Jamie.miller@ssrspanel.com so that we may take steps to delete this information.
To unsubscribe from our market research emails, simply click the unsubscribe button found at the bottom of any of the emails that we send you. Please allow us at least ten (10) business days from when the request was received to complete your unsubscribe request.
All Panel members are very important to SSRS and the quality of our research. If you decide to deactivate your account or you no longer want to be a member of the Panel, you can email us at optout@ssrspanel.com. Please put “WITHDRAWAL” in the subject line of your email.
After you withdraw from the Panel, SSRS will use its best efforts to remove you from the Panel within 30 days of your request. Once removed, you will no longer be contacted to participate in the study. We will retain your contact information to facilitate payment of compensation for your completed panel surveys. The responses you provide in surveys will remain with SSRS but will not contain any personal identifying information. We will only retain and use your information as necessary to comply with our legal obligations, resolve disputes, and enforce our agreements.
If you have any questions about this Notice or our Site, please contact us at Jamie.Miller@ssrspanel.com.