Your Privacy is Important to Us

SSRS adheres to industry standard guidelines set forth by the Insights Association and the American Association for Public Opinion Research.

Please read our Privacy Statement below.

Privacy Statement

Effective March 14th, 2024

SSRS, a survey research company, adheres to industry guidelines set forth by the Insights Association and the American Association for Public Opinion Research and, are ISO 27001 certified. We value the trust you have placed in SSRS by joining the SSRS Opinion Panel.

INTRODUCTION

SSRS Opinion Panel, managed by SSRS, is committed to maintaining your privacy in all aspects of our business. This privacy policy applies to SSRS Opinion Panel owned and operated by SSRS. We describe how SSRS collects and uses the personal information you provide through the SSRS Opinion Panel, as well as your rights and options regarding this information. It also describes the choices available to you regarding our use of your personal information and how you can access and update this information.

NOTIFICATION OF CHANGES

If SSRS decides to modify any of its privacy policies, the changes will be posted in this section to ensure you are informed about the information we gather, how it may be used, and to whom it may be disclosed. Material changes will be communicated via email or a notice on this Site prior to becoming effective. We encourage you to periodically review this page for the latest information on our privacy practices.

PURPOSE OF SSRS

SSRS is a Public Opinion and Market Research Company dedicated to collecting opinions on various topics through surveys. Your opinions are aggregated and anonymized, contributing to improving the products and services provided by our clients.

PERSONAL INFORMATION coLLECTION

We collected personal information during the recruitment survey so that we can contact you for future surveys. The information we gather may include your name, email address, telephone number, and home address. In addition, we ask for demographic information so that we can analyze survey responses by demographic groups. The demographic information includes information such as your age, race, education, and gender.

USE OF PERSONAL INFORMATION

We are committed to protecting your personal information. We use your personal information to communicate with you about upcoming surveys and to send you gift cards after you complete individual surveys. With your consent, we may purchase publicly available consumer and voting data from third parties and add it to our panelist database. This third-party data will not identify you by name or address within the SSRS Opinion Panel database.

We will share your personal information with third parties only in the ways that are described in this privacy policy. We do not sell your personal information to third parties. We do not share any of your personal information without your permission.

We send your survey via an email link. In addition, enrolled panelists without internet access can participate in surveys by telephone.

We will disclose your personally identifiable information only if required by law such as to comply with a subpoena or similar legal process and when we believe that disclosure is necessary for safety, to protect our rights and/or comply with a judicial proceeding, court order, or respond to a government request.

In addition, we may use your mailing address to send you compensation for completing our surveys. This may require that we share specific information with SSRS service partners to complete these services. We may use a third-party vendor to send you an email. In these cases, the third party will agree to SSRS privacy regulations prior to receiving any of your personal information. We contract with all SSRS partners to ensure they agree not to share or resell any of your personal information.

DATA RETENTION

SSRS strives to ensure that data is only retained for the period necessary to fulfil the purpose for which it was collected and is fully destroyed per legal and contractual requirements, or when no longer required for business activities.

DATA SECURITY

The security of your personal information is important to us. SSRS maintains an appropriate level of technical, administrative, and physical safeguards to protect personal data and other information disclosed or collected by SSRS. SSRS is certified through the International Organization for Standardization, known as ISO 27001, and, therefore, we comply with the highest international standards of computer security and the protection of personal information. As part of that ISO 27001 certification, SSRS regularly participates in internal and external audits of our information security systems to maintain compliance with the requirements of the International Standards for Information Security.  All panel surveys will use HTTPS. SSRS also reviews, monitors, and evaluates its privacy practices and protection systems on a regular basis. Despite the safeguards we implement, transmissions over the Internet and/or a mobile network are not totally secure and SSRS does not guarantee the security of online transmissions. SSRS is not responsible for any errors by individuals in submitting personal data to SSRS.

SSRS has a strong corporate policy which ensures only staff members involved in the operations of the panel have access to your personal information. This information is used solely for the purpose of conducting surveys with you and sending your compensation.

WHAT TRACKING TECHNOLOGIES DO WE USE?

Technologies such as cookies, tags, and log files are used by SSRS and our service providers that perform services on behalf of SSRS for panel communications and compensation fulfillment. These technologies are used in analyzing trends, administering the site, tracking users’ movements around the site and to gather demographic information about our user base as a whole. We may receive reports based on the use of these technologies by these companies on an individual as well as aggregated basis.

We use cookies solely for the purpose of tailoring web content to match your browser capability. Cookies may facilitate a user’s log-in, as navigation aids. The cookies do not store any of your personal information. SSRS does not link any information from cookies to any personal information while on our site. Users can control the use of cookies at the individual browser level. If you reject cookies, you may still use our site, but your ability to use some features or areas of our site may be limited.

Log files are files that automatically store information from a website you are visiting. The log files have information such as internet protocol (IP) addresses, browser type, internet service provider (ISP), referring/exit pages, operating system, date/time stamp, and clickstream data.

We may combine this automatically collected log information with other information we collect about you.

SSRS and their email service provider embed Hypertext Markup tags and link detectors in all email transmissions to help gauge the effectiveness of our email communications. These detectors track your capability of receiving HTML messages and the number of HTML messages opened. The detectors also track the links you click on within the email. The detectors do not collect any other information.

There are different ways you can prevent your online activity from being tracked. One of those is setting a preference in your browser that alerts websites you visit that you do not want them to collect certain information about you. This is referred to as a Do-Not-Track (“DNT”) signal.

Please note that our websites may not recognize or act in response to DNT signals from web browsers. At this time, there is no universally accepted standard for what a company should do when a DNT signal is detected. In the event a final standard is established, we will assess how to appropriately respond to these signals.

For more detailed information about cookies, Do-Not-Track and other tracking technologies, please visit allaboutcookies.org and allaboutdnt.com.

USER RIGHTS

You have the right to access, the right to delete, and the right to opt out as well as update your personal information. For inquiries or requests regarding your information, please contact us at optout@ssrspanel.com  

How can I be removed if I no longer want to be part of the panel?

All Panel members are very important to SSRS and the quality of the research. If you decide to deactivate your account or you no longer want to be a member of the Panel, you can email us at optout@ssrspanel.com. Please put “UNSUBSCRIBE” in the subject line of your email.

After you unsubscribe from the Panel, your panel membership will be terminated within 2 business days of receipt, and you will no longer be contacted to participate in this study. We will retain your contact information to facilitate payment of compensation for your completed panel surveys. The responses you provide in surveys will remain with SSRS but will not contain any personal identifying information. We will only retain and use your information as necessary to comply with our legal obligations, resolve disputes, and enforce our agreements.

COMPLIANCE AND COMPLAINTS

We comply with relevant laws, including the Children's Online Privacy Protection Act (COPPA) and California Privacy Rights. To request information or lodge complaints, please contact us at Jamie.Miller@ssrspanel.com or mail us at SSRS Opinion Panel, 1 Braxton Way, Suite 125, Glen Mills, PA, 19342.